Please click on one of the links below to be taken directly to the answer.

Is my mobile supported? Back to top

The supported handsets are listed below. The list will be updated as new handsets become available.

Nokia series 40 (1st Edition)
6100, 7210, 6610, 6650, 7250, 6800, 5100, 3300, 6220, 7250i, 3100, 3200, 7600, 6820, 6810, 6610i, 2650

Nokia series 40 (2nd Edition)
6230, 5140, 3220, 6170, 7270, 7260, 6020, 6822, 6101, 6230i, 6030, 6021, 8800, 6060, 5140i

Nokia series 60 (Symbian)
6600, 7610, 6260, 6630, 6670, 3230, 6681, 6680, N91, N70, N90

Siemens x65/x75
S65, C65, CX65, M65, SL65, SK65, CX70, S75, SL75, C75, CX75, CF75, M75, SG75, SXG75

Sony Ericsson
K700i, K500i, K750i, K600i, V600i, Z800i, V800, S700i, D750i, W800, F500i, J300i, K300i

Samsung
Z500, Z300

Can I use the service on my mobile? Back to top

Three main things need to be setup on your mobile before you can access the service.

1. Unblock access to 18+ services

All mobile operators use an age verification process and you will need to call your operator on the number
provided below to go through their age verification process. Once the block is removed you will be able to
access the TextContax service.

2. A data account

A data account can be set up by calling your mobile operator and asking for access to the internet.
If you are using either Orange, T-Mobile or Virgin you are now ready to use the service.

3. GPRS settings installed on your mobile - Vodafone and O2 only

For Vodafone and O2 customers only, if you already have access to the Internet, or are only now setting
up your data account you need ask the operator for direct GPRS Internet data settings.

Vodafone:
+44 (0) 1635 33251
www.vodafone.com
Ask for the data settings with an APN (Access Point Name) of Internet.

O2:
O2 Contract:+44 (0) 800 5874 005
O2 Prepay: +44 (0) 845 6004 302
Ask for the data settings with an APN of mobile.o2.co.uk

Orange:
Orange Contract: +44 (0) 797 3100 150
Orange Prepay: +44 (0) 797 3100 450
www.orange.co.uk

T-Mobile:
+44 (0) 170 7315 000
www.t-mobile.co.uk

Virgin:
+44 (0) 845 6000 789
www.virginmobile.com/mobile

If in doubt please contact our Customer Support team for help.

What do I do with the download link I received? Back to top

After you join, TextContax will send you a message via WAP push. Open this message and click
on the download link. You will be immediately connected to TextContax and then select download to start.

Just save the application in an easy to remember location and you are all set to use our service now!

I forgot where I've saved the application... Back to top

Mobiles usually have 1-2 standard folders where downloads are normally saved. Folder names are different for each handset so please look in most 'obvious' ones (few examples: 'Applications', 'Games', 'File Manager').

If you have failed to find *Name of the application*, then contact us quoting the model of your phone and we will help :-)