Please click on one of the links below to be taken directly to the answer.

Is this live?
How do I add a Girl to my Favourites?
How do I remove a Girl from my Favourites?
Can I get notified when a particular Girl goes online?
I forgot my PIN.
Is there a minimum membership term?
How do I opt-out from receiving promotional SMS messages?
How do I unsubscribe from the service?  
How do I contact Customer Service?
How much does it cost to access the TextContax service?
How much does Videochat cost per minute?
How long can my Videochat sessions be?
Can I check how much credit I have left?
Can I purchase more credit before I run out?  

Is this live?

Yes! All videos are GUARANTEED 100% LIVE, with 100s of real Chathosts on the other end.

How do I add a Girl to my Favourites? Back to top

Like what you see? Click on 'Add to Favourites' after your Videochat session :-)

How do I remove a Girl from my Favourites? Back to top

Select 'Favourites' from the 'Category' page. Next to the Girl you would like to delete from the
list select remove.

Can I get notified when a particular Girl goes online? Back to top

Absolutely. First, you need to enter the Girl into your Favourites. Then select and highlight 'Set SMS alert' next to her
picture on the Favourites page. From now on, you'll be receiving SMS as soon as the Girl is available for Videochat ;-)

By the way, if any of your Favs are online, they will be displayed in 'Favourites' under the rest online categories (select
'Categories' from the Options menu and scroll down to the very bottom).

I forgot my PIN. Back to top

Do not worry ;-) To receive your PIN, simply send the word 'PIN' (upper or lower case) to 89580.

Is there a minimum membership term? Back to top

Worry not - you have access to all features of TextContax from the start, and
there is NO minimum subscription term to unsubscribe.

How do I opt-out from receiving promotional SMS messages? Back to top

To opt out from receiving promotional SMS messages, please write to TextContax (DEPT C/S PO BOX 649A.KT5 9YR.)

How do I unsubscribe from the service? Back to top

If you would like to unsubscribe from the services, please text 'STOP' to 89580.

How do I contact Customer Service? Back to top

Our Customer Support Service operates 24 hours a day and can be reached on 0871 872 0046 or by
sending an email to help@ukcustomersupport.com

How much does it cost to access the TextContax service? Back to top

The sign up cost is £4.50, which gives you 3 minutes credit. The subscription to the TextContax
service is charged at £1.50 per day which allocates 1 min viewing to your account. The Videochat
service costs £1.50 per minute and extra credit can be purchased from within the service.

How much does Videochat cost per minute? Back to top

All Videochat sessions have the same low rate of only £1.50 per minute. Please note: mobile operator
data charges still apply.

How long can my Videochat sessions be? Back to top

As long as you like ;-) but it depends on your available credit - check your 'Buy Credit' page to see your current balance.

Can I check how much credit I have left? Back to top

Yes, your current balance is displayed on the 'Buy Credit' page and at the end of each Videochat session.

Can I purchase more credit before I run out? Back to top

Yes ;-)

While browsing click on the 'Options' button - on most phones it is the right function button - and select 'Buy Credit'.

During a Videochat session, simply wait until your available credit drops to £1.50 (1 min) - you will get an option to
buy more then. Or access the 'Buy Credit' page from within the Videochat session via the 'Options' button.